TruRanch TruRanch Collagen Bully Rolls for Dogs are healthy, all-natural, rawhide alternative dog chews that feature beef + collagen as the #1 ingredient. Made of hydrolyzed collagen peptides, they are an all-natural source of protein and are highly digestible. They are scientifically tested to last two times longer than leading rawhide alternatives. From our ranches to our chews, we pledge to stay Tru.

Rawhide-Alternative Collagen Rolls

Collagen is a vital protein found in the connective tissues of animals, including dogs. It plays a crucial role in maintaining healthy skin, tendons, joints, bones, and overall elasticity. As dogs get older or experience health issues such as arthritis, their bodies may produce less collagen. This can lead to joint pain and decreased mobility. Promotes Healthy Skin, Tendons, Joints, Bones, Connective Tissue and

Overall Elasticity

TruRanch Collagen Rolls are a great way to support your dog's health by providing them with a natural source of collagen. As they chew, the collagen is broken down into smaller peptides that can be easily absorbed by the body. This helps promote healthy skin, tendons, joints, bones, connective tissue and overall elasticity in dogs of all ages.

Sourced from Free-Range, Grass-Fed Cattle

Our collagen rolls are made from beef sourced from free-range, grass-fed cattle. This ensures that our chews are of the highest quality, with no added hormones or antibiotics. We believe in providing your dog with the best ingredients possible.

📦 Personal Customs Clearance Code Notice

For products shipped from overseas, entering a Personal Customs Clearance Code is required.

To ensure smooth customs clearance and fast delivery, please make sure the following information matches exactly:

• Personal Customs Clearance Code
  
• Recipient’s full name
  
• Contact phone number
  

If any of the above information does not match, customs clearance may be delayed or the shipment may be returned.

You can issue or check your Personal Customs Clearance Code at the link below:

https://unipass.customs.go.kr/csp/persIndex.do

Thank you for your cooperation to ensure a safe and timely delivery.

🔄 Product & Packaging Update

Product packaging may change without prior notice.

Please be assured that only the packaging may differ; the ingredients and product quality remain the same.

⚕️ Health Disclaimer

This product is not intended to diagnose, treat, cure, or prevent any disease.

Please read the label and directions carefully before use, and consult a healthcare professional if you have any concerns.

🔁 Exchange & Refund Policy

1️⃣ Incorrect Shipment or Damaged Items

If an item was shipped incorrectly or damaged due to a verified mistake by KYPICK,

we will offer a full refund or an exchange for the same item after reviewing photo evidence.

Please note that we may request additional information during the review process.

2️⃣ Change of Mind

For exchanges or refunds due to a change of mind, return shipment to the U.S. is required.

In this case, round-trip international shipping costs are the customer’s responsibility,

and fees may vary depending on the item type, weight, and destination.

❌ Order Cancellation Policy

⏰ Cancellation Window

Orders may be canceled only if requested via 1:1 inquiry before 5:00 PM (KST) on the same day the order is placed.

Please note that it may take some time for the cancellation to be reflected in the system.

🚫 Cancellation Not Available

Order cancellation is not possible if:

• 
  The order status has changed to “Preparing for Shipment” or “Shipped”
  
  → Item quantity changes and cancellations are not allowed
  

Requests made on weekends or public holidays