General customs clearance is available for purchases up to $150 per person per day, regardless of the number of items purchased. Additionally, up to six health functional foods can be cleared per person per day. Please note that additional amounts and quantities may be shipped separately.

Payment is possible through your PayPal account, credit card, bank transfer, etc.

If you wish to cancel your card, please request it through the chat window.

Yes, that's correct. The personal customs code you entered will only be used for customs clearance and will be automatically deleted after delivery. Your name and the personal customs code issued by the Korea Customs Service must match.

KY PICK is optimized for mobile use, allowing you to conveniently make payments via mobile.

Non-members can also order products without registering.

Card changes are not possible after payment. Please contact us via chat for further information.

Please limit your order to a total of $150 or less, which allows for standard customs clearance per person per day. Additional orders can be placed the following day. To ensure smooth customs clearance, please limit your total order to $150 per day and six health functional foods.

For orders under $70, shipping from the US to Korea will incur a $10 shipping fee. Orders over $70 are free shipping.

After payment is completed, your product will be shipped from the United States after a three-day preparation period. This process, including air shipping, customs clearance, and domestic delivery, takes 5-10 days. Delivery may be delayed due to air or customs delays, depending on airline or customs conditions.

You can track your shipment by entering the tracking number on My Page. Tracking is available after customs clearance is complete.

Delivery may be delayed due to issues such as out-of-stock items or backorders from U.S. manufacturers. In such cases, KY PICK will send you a separate notice.

Products sold by KY PICK are not intended for the diagnosis or treatment of any disease. For treatment or diagnosis, please consult a healthcare professional, such as a doctor or pharmacist. Content mentioned on this site, as well as on product labels and packaging, may contain health information not officially recognized by the U.S. FDA. Therefore, we recommend that you consult a healthcare professional regarding product ingredients, use, or dosage before use. Product reviews reflect the personal opinions of the author and do not constitute the official opinion or proven medical information of KY PICK. KY PICK does not assume any liability related to medical practices.

All KY PICK products are 100% authentic. Through long-term direct dealings with manufacturers in the United States, we provide our customers with only safe, high-quality products.

We recommend that you use product recommendations by brand and symptom.

If you can't find a product on KY PICK, please use the 1:1 inquiry board. Our staff will review your inquiry and actively consider it.

The period may vary depending on the manufacturer's circumstances and logistics, and we are making every effort to receive the product as quickly as possible.

The reason why product prices are inevitably expressed in US dollars is because of price fluctuations due to exchange rates and changes in the manufacturer's pricing policy.

If you simply change your mind, please submit a return request via chat within 30 days of receiving the product. An international return fee of 40,000 won will be added. The product must be in the same condition as when you received it: unopened, unused, and in its original packaging. A receipt or proof of purchase is required.

If you wish to cancel your order, please request it via chat. Please note that orders cannot be cancelled after 5:00 PM, as shipping has already been completed. Furthermore, please note that once an item has been shipped, regardless of the time, product quantity changes or cancellations are not possible. ※ Cancellations are not possible on weekends or public holidays, so please choose carefully before ordering.

Sorry, exchanges are not possible.

It takes about 3 to 5 days from the date of request.

All items ordered from KY PICK are shipped from the United States.

As we are an overseas business headquartered in the United States, we ask for your understanding that we cannot issue documents such as cash receipts or business expense certificates for use in Korea.